Preferred First Call Center
Preferred First™ is the new, ground-breaking service offered to patients of Preferred Primary Care Physicians (Preferred). Until now, physicians and patients were frustrated by those ever-changing, no-two-days-are-the-same “office hours.” Well, we’ve broken that annoying habit with the introduction of the Preferred First extended hours call center. Convenient hours, day or night.
Call 1-855-PPCP-DOC. (That’s 1-855-772-7362.)
- 4:30 p.m. to 11:00 p.m. – Monday through Friday
- 8:00 a.m. to 5:00 p.m. – Saturday and Sunday
Now you have a direct line to an experienced registered nurse who is ready to help you long after the office closes. Whether you are at home, on the beach, in a tent or at the game, when a medical need or concern arises, call Preferred First.
No Problem Is Too Small
No matter what the problem is, if you are concerned, so are we. We will never judge or dismiss your needs. Your health is our priority, and we are dedicated to offering the guidance and care options that will keep you in the best of health. Often, when medical needs or concerns arise, patients simply need reassurance more than anything. By reviewing your medical records while we talk, we are able to:
- provide individualized advice and/or care options,
- recommend over-the-counter solutions,
- set up an immediate telehealth visit with a Preferred nurse practitioner or a Preferred physician,
- schedule a next-day in-office appointment, or
- direct you to seek immediate care in an emergency.
Comprehensive and Cost-Effective Care
Plus, with Preferred First, you can be sure the care we provide will maintain your health in the most cost-effective manner and stay within your insurance coverage. For instance, in addition to the health risk of sitting in a crowded urgent care waiting room, you run the financial risk of uncovered costs for the initial visit, as well as for any follow-up visits to a specialist or surgeon that the urgent care may schedule.
And even more importantly, the overall continuity of your care is disrupted when you see outside service providers who do not update your records or keep your Preferred physician aware of the care you received.
It’s different, it’s better, it’s first. The Preferred First extended hours call center. Call 1-855-PPCP-DOC. (That’s 1-855-772-7362.)